Your Legal position before account access
Our Legal notice explains how access is assessed, what account details must be accurate and how we apply policy changes to your relationship with us. Eligibility depends on local law, and we may ask you to complete phone verification before account access or payment action. Your
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account name and wallet details should match the information you provide during checks. Payment records may include DANA, OVO, GoPay, QRIS, bank transfer and virtual account references so we can trace a deposit or withdrawal request. If a rule changes, we will place the updated wording
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where you can read it before continuing. For a question about a restriction, quote your account reference and the relevant transaction status when contacting our support route.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.